• System Diagnostics · Local, in-person computer hardware & software inspection, testing, troubleshooting, and expert recommendations.
• Retail Computer Sales · A variety of budget to high-performance laptops, desktops, and all-in-one systems to fit your needs and your budget.
• Custom Computer Design · Built-to-order computer systems to meet exact needs and specifications for high-end gaming and demanding business tasks.
• Hardware Upgrades & Component Replacement · Installation of solid-state drives (SSDs), memory (RAM), power supplies, processors (CPUs), motherboards and more.
• Commercial & B2B Computer Services · Professional computer diagnostics, hardware upgrades, component replacement, software troubleshooting, and technology solutions for local businesses and commercial clients.

Diagnostics are completely free so you know exactly what is wrong with your computer, and whether it's worth moving forward with the repair, or if it would be more cost effective to replace it.

We aim to complete all diagnostics, services and upgrades within 24 hours. If parts need to be ordered, we aim to be done within 24 hours of receiving the part(s).

Yes. We sell Custom Gaming Systems, Laptops, Desktops and All-In-One Computers. All computers come with a full 6-month hardware warranty.

Yes. We upgrade both hardware and software, including processors, memory, hard drives, SSD drives, video cards, and more.

Yes. We have many of the most common laptop batteries and power cords in stock.

Yes. We can offer you in-store credit for your computer, free data transfer to your new computer when purchasing from us, expert data wipe to keep your personal data safe, and computer recycling services at no cost.

Yes. Data recovery starts at $60 and varies based on complexity and the amount of data to be recovered.

After our free diagnostic, we will give you a straight answer on whether we recommend servicing or replacing your system, plus a quote for each option, so you can make an informed decision. We have many quality affordable machines in stock if a replacement makes more sense.

We serve the entire Rogue Valley and surrounding areas, including Ashland, Jacksonville, Talent, Phoenix, Central Point, Eagle Point, White City, Shady Cove, Gold Hill, Rogue River, Grants Pass, Cave Junction, Applegate, Butte Falls, and Prospect.

Yes. This is one of our most common computer issues to resolve. After our free diagnostic, we will know exactly what hardware or software needs attention in order to resolve your issue.

Yes. Bring it in as soon as possible — the sooner we can inspect and clean the board, the better the chances of recovery. We perform liquid damage diagnostics, cleaning, and component-level replacements on Windows PCs and laptops. Power it off immediately and do not attempt to turn it on before bringing it in.

We work on all Windows PC brands, including Dell, HP, Lenovo, Acer, Asus, Toshiba, Samsung, MSI, Razer, Alienware, Gateway, Compaq, Fujitsu, Panasonic, Gigabyte, and more. We do not service Apple computers, printers, phones, or consoles at this time.

While we cannot always guarantee services can be completed the same day, we do offer emergency rush service which often results in same-day turnaround. Completion time will depend on our current workload and the complexity of the services needed. We always aim for 24-hour turnaround.

No. We do not offer any form of remote login, remote access, or off-site technical support, nor do we recommend it. Remote access is a common tactic used by online scammers to compromise security and access personal data. To protect our customers and maintain data security, all of our services are performed strictly in-person at our Medford store location. We believe this physical, hands-on approach is the best way to ensure your system data remains secure and is handled responsibly.

We're at 1005 N. Riverside – Suite 200 (just past Sign Dude, on the left). We are open Monday – Friday from 11am to 5pm. Call or come see us today!