Serving Medford & Surrounding Areas Since 1999
Medford's Computer Experts
For Over 0 Years

Sales  ·  Repairs  ·  Upgrades  ·  Custom Builds  ·  Free Diagnostics  ·  Overnight Service

Call (541) 973-5946 Visit Us — 1005 N. Riverside, Suite 200
What We Do

Expert Services

Laptops · Desktops
All-in-Ones & Gaming PCs
Quality pre-owned & refurbished systems — tested, cleaned, and Windows-ready.
Custom Built
Gaming Computers
Hand-built to your specs. Intel & AMD builds for every budget and playstyle.
Free Diagnostics &
Overnight Repairs
Know what's wrong before you pay. Most repairs turned around next business day.
Virus Removal,
Windows Upgrades
& Reinstalls
Full cleanup, hardening & fresh Windows installs. Your data, protected.
Memory, CPU & SSD
Upgrades
Breathe new life into your machine. In-stock RAM, SSDs, hard drives & processors.
Frequently Asked Questions

FAQ & Service Pricing

Diagnostics
Free
We do a full system diagnostic so you know exactly what your computer needs and the exact cost to get it repaired.
Virus Removal
From $60
Full virus, malware, spyware removal and cleanup as well as ensuring proper antivirus and security is in place.
Batteries
From $60
We replace both external/modular laptop batteries and internal laptop batteries.
LCD Screen Repair
From $100
Laptop screen replacements start at only $100. Price can vary depending on the make and model of your specific laptop.
Custom Builds
From $200
Built to your exact specifications to meet your specific budget. Let's build your new PC today!
Minimum Shop Charge
$60
Our minimum shop charge for 24-hour turnaround upgrades and repairs is $60.
What specific services does Discount Computers provide?
  • System Diagnostics · Local, in-person computer hardware & software inspection, testing, troubleshooting, and expert recommendations.
  • Retail Computer Sales · A variety of budget to high-performance laptops, desktops, and all-in-one systems to fit your needs and your budget.
  • Custom Computer Design · Built-to-order computer systems to meet exact needs and specifications for high-end gaming and demanding business tasks.
  • Hardware Upgrades & Component Replacement · Installation of solid-state drives (SSDs), memory (RAM), power supplies, processors (CPUs), motherboards and more.
  • Commercial & B2B Computer Services · Professional computer diagnostics, hardware upgrades, component replacement, software troubleshooting, and technology solutions for local businesses and commercial clients.
How much do you charge for diagnosing my computer?
Diagnostics are completely free so you know exactly what is wrong with your computer, and whether it's worth moving forward with the repair, or if it would be more cost effective to replace it.
How long will it take to repair my computer?
We aim to complete all diagnostics, services and upgrades within 24 hours. If parts need to be ordered, we aim to be done within 24 hours of receiving the part(s).
Do you sell computers, and do they come with a warranty?
Yes. We sell Custom Gaming Systems, Laptops, Desktops and All-In-One Computers. All computers come with a full 6-month hardware warranty.
Do you do computer upgrades?
Yes. We upgrade both hardware and software, including processors, memory, hard drives, SSD drives, video cards, and more.
Do you replace batteries and power cords?
Yes. We have many of the most common laptop batteries and power cords in stock.
Do you accept trade-ins of used computers?
Yes. We can offer you in-store credit for your computer, free data transfer to your new computer when purchasing from us, expert data wipe to keep your personal data safe, and computer recycling services at no cost.
Can you recover data from a crashed or dead computer?
Yes. Data recovery starts at $60 and varies based on complexity and the amount of data to be recovered.
Is it time for me to replace my old computer?
After our free diagnostic, we will give you a straight answer on whether we recommend upgrading, repairing or replacing your computer, plus a quote for each option, so you can make an informed decision. We have many quality affordable machines in stock if a replacement makes more sense.
What areas do you serve?
We serve the entire Rogue Valley and surrounding areas, including Ashland, Jacksonville, Talent, Phoenix, Central Point, Eagle Point, White City, Shady Cove, Gold Hill, Rogue River, Grants Pass, Cave Junction, Applegate, Butte Falls, and Prospect.
Do you fix slow computers?
Yes. This is one of our most common computer issues to resolve. After our free diagnostic, we will know exactly what hardware or software needs attention in order to resolve your issue.
Do you work on computers with liquid damage?
Yes. Bring it in as soon as possible — the sooner we can inspect and clean the board, the better the chances of recovery. We perform liquid damage diagnostics, cleaning, and component-level replacements on Windows PCs and laptops. Power it off immediately and do not attempt to turn it on before bringing it in.
What brands of computers do you service?
We work on all Windows PC brands, including Dell, HP, Lenovo, Acer, Asus, Toshiba, Samsung, MSI, Razer, Alienware, Gateway, Compaq, Fujitsu, Panasonic, Gigabyte, and more. We do not service Apple computers, printers, phones, or consoles at this time.
Do you offer emergency same-day computer service?
While we cannot always guarantee services can be completed the same day, we do offer emergency rush service which often results in same-day turnaround. Completion time will depend on our current workload and the complexity of the services needed. We always aim for 24-hour turnaround.
Do you offer Remote Technical Support or Remote Computer Access Services?
No. We do not offer any form of remote login, remote access, or off-site technical support, nor do we recommend it. Remote access is a common tactic used by online scammers to compromise security and access personal data. To protect our customers and maintain data security, all of our services are performed strictly in-person at our Medford store location. We believe this physical, hands-on approach is the best way to ensure your system data remains secure and is handled responsibly.
Where are you located and what are your hours?
We're at 1005 N. Riverside – Suite 200 (just past Sign Dude, on the left). We are open Monday – Friday from 11am to 5pm. Call or come see us today!

Discount Computers takes customer privacy seriously. We do not sell or share customer personal information with other companies or organizations. Customer information, such as names and phone numbers provided for products or services, is used only for serving our customers and is protected with reasonable measures to safeguard customer privacy.